I will try and do a lot of quick tips in this blog as ideas come up either through calls with my clients.
Today, I spoke with a client who was having a hard time conveying the concept of a workspace to the users in his account. Questions such as “is a workspace a user?”, ”is a workspace a project?” and “is the Dashboard a workspace?” come up quite often. After talking to many customers over the years here and trying to craft the easiest explanation I could think of – I am now going to share with you “My Masterpiece”!
“A workspace is a shared area inside of Central Desktop that can be used to manage a department, manage a project, act as a wiki or act as an intranet. Now think of your Central Desktop account as an office building, workspaces almost act as individual offices inside of that building. Each one contains it’s own Files, Calendar, Tasks, Milestones and – most importantly – it’s own unique membership that has access. If the person wasn’t invited in, they do not have access to the office – or workspace. “
Now of course a workspace can be used for many more things and can contain much more information – but for the sake of keeping things easy on the ears of a new user – this is a great introduction!
Tags: Quick Tips, user adoption
